Last updated: 1 September 2026
Who we are
Carlota’s Web is a personal author website created and managed by Anne-Charlotte Passera.
Website: https://www.carlotasweb.com
Contact: [email protected]
For the purposes of data-protection law, Anne-Charlotte Passera is responsible for the personal information collected through this website.
Information we collect
Carlota’s Web may collect personal information when you:
- contact Carlota’s Web by email;
- share feedback about a chapter;
- subscribe to receive emails or chapter updates;
- choose your cookie preferences; or
- browse the website after consenting to analytics cookies.
Depending on how you use the site, this information may include your name, email address, message, chapter feedback, IP address, browser information and general information about how you use the website.
Please do not include sensitive personal information in contact or feedback forms.
How we use your information
Personal information is used only when necessary to:
- respond to questions or messages;
- receive and consider reader feedback;
- send emails or chapter updates that you have requested;
- understand how visitors use the website;
- maintain the security and proper functioning of the website; and
- comply with legal obligations.
The legal basis for processing depends on the purpose. Consent is used for optional analytics cookies and email subscriptions. Legitimate interests may be relied upon to respond to messages, manage reader feedback and maintain website security.
Carlota’s Web does not sell personal information.
Messages and reader-feedback
If you contact Carlota’s Web by email, your email address and the contents of your message will be used to review and respond to your enquiry.
The reader-feedback form is created using WPForms. Information submitted through this form is sent to the Carlota’s Web email account so that the feedback can be reviewed and, where appropriate, answered.
Messages and identifiable reader feedback are retained only for as long as reasonably necessary. They will normally be deleted or anonymised within two years of the last exchange, unless a longer period is required for legal or administrative reasons.
Email subscriptions
If you choose to subscribe to chapter updates or other emails, your email address and any name you provide will be used only to send the communications you requested.
Email subscription information is retained until you unsubscribe or ask for it to be deleted. You can unsubscribe at any time by using the link included in an email or by contacting [email protected].
Cookies and consent
Carlota’s Web uses essential cookies required for the website to function. These may include cookies that remember your cookie preferences or access to password-protected content.
With your consent, the website also uses Google Analytics to understand general website traffic and how visitors interact with public pages. Google Analytics is connected through MonsterInsights.
Cookie choices are managed through WPConsent. When you first visit the website, you can accept, reject or manage optional cookies. You can change your decision at any time using the cookie-settings button displayed on the website.
Google Analytics operates in restricted consent mode until the appropriate permission is given. Further information about Google’s use of data is available in the Google Privacy Policy: https://policies.google.com/privacy
Embedded content and external services
Pages may contain content embedded from other websites, including Spotify players, social-media content or videos. Embedded content can behave as though you had visited the third-party website directly.
These services may collect information, use cookies or monitor your interaction with their content according to their own privacy policies. Where possible, non-essential third-party content and cookies are controlled through the website’s consent settings.
Spotify’s privacy policy is available at: https://www.spotify.com/legal/privacy-policy/
The website also contains links to external websites. Carlota’s Web is not responsible for the privacy practices or content of those websites.
Service providers
Personal information may be processed by trusted service providers that help operate the website, including:
- Bluehost, for website hosting and backups;
- Titan and related email services, for email delivery;
- WPForms, for website forms;
- Google Analytics and MonsterInsights, for consent-based audience measurement;
- WPConsent, for recording cookie preferences;
- Creative Mail or the email service connected to the website, where email subscriptions are offered; and
- providers of embedded content, such as Spotify.
These providers process information according to their own privacy policies and applicable data-protection obligations.
Some providers may process information outside the European Economic Area. Where applicable, such transfers are handled under the safeguards used by the relevant provider and described in its privacy documentation.
Data security
Reasonable technical and organisational measures are used to protect the website and the personal information submitted through it. However, no method of online transmission or storage can be guaranteed to be completely secure.
Your rights
Under applicable data-protection law, you may have the right to:
- access the personal information held about you;
- correct inaccurate or incomplete information;
- request deletion of your information;
- restrict or object to certain processing;
- withdraw your consent at any time; and
- receive certain information you provided in a portable format.
To exercise these rights, contact [email protected]. You may be asked for sufficient information to confirm your identity before a request is completed.
If you believe that your data-protection rights have not been respected, you may also submit a complaint to the French data-protection authority, the CNIL: https://www.cnil.fr/
Changes to this policy
This Privacy Policy may be updated when the website, its services or applicable requirements change. The latest version and its revision date will always be published on this page.
Contact
For questions about this Privacy Policy or the use of your personal information, contact:
Anne-Charlotte Passera
Carlota’s Web
[email protected]
